Shipping policy

Order & Shipping Guidelines​​

When placing an order, please double-check that your shipping details are accurate and complete, including: recipient’s full name, full delivery address, postal code, and contact phone number. Incomplete or incorrect information may cause delays in delivery.

 

​​Shipping Timelines​​

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​​Standard Shipping​​:

 

Total delivery time = Processing time (3-5 business days) + Transit time (15-20 business days).

 

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​​VIP Priority Shipping​​:

 

Total delivery time = Processing time (3-5 business days) + Transit time (7-15 business days).

 

​​Estimated Delivery Window​​

Typically, after you place an order:

 

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We require ​​3-5 business days​​ to process and prepare your items for shipment (spot items will ship the same day; backordered items may take additional days to restock).

 

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The estimated time of arrival  refers to the period from the shipment date: ​​10-20 business days​​ for Standard Shipping, or ​​7-15 business days​​ for VIP Priority Shipping.

 

​​How to Track Your Order​​

For orders shipped via Standard Shipping, we will send you a tracking number and a direct tracking link via email or through your account within ​​48 hours​​ of dispatch. You can use this link to monitor the real-time status of your package.

 

​​Important Reminder​​

 Please ​​do not use PO Box, APO (Army Post Office), or FPO (Fleet Post Office) addresses​​ as your delivery address. These addresses may be subject to logistical restrictions, which could delay or prevent successful delivery of your order.